Last Updated: 29 July 2025
Effective From: 29 July 2025
These Terms and Conditions (“Terms”) govern the use of the website [https://www.park-kringa.com] (“Website”) and the services offered by BRATULIĆ, obrt za usluge u turizmu i građevini, with registered seat at Kučići 108, 52444 Tinjan, Croatia (“we”, “us”, or “our”).
By booking any activity through our Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.
1. Business Information
- Business Name: BRATULIĆ, obrt za usluge u turizmu i građevini
- Owner: Katarina Bratulić
- Business Address: Kučići 108, 52444 Tinjan, Croatia
- OIB (VAT ID): 28273405125
- MBS (Registration number): 91645999
- Email: park.kringa@gmail.com
- Phone: +385 91 784 9934
2. Description of Services
We offer outdoor adventure activities, including treetop tracks, ziplines, swings, and other recreational services (“Services”). Bookings can be made online via our Website.
Each activity is subject to age, weight, and health restrictions, which are clearly stated on the Website. We reserve the right to deny participation to individuals who do not meet safety criteria.
3. Pricing and Payment
All prices listed on the Website are in EUR and include VAT in accordance with applicable Croatian tax regulations.
We accept secure online payments via Stripe. Your payment information is handled exclusively by Stripe in accordance with their own privacy and security policies, which can be found here.
No payment data is stored on our servers.
4. Booking Process
- You can book an activity by selecting the desired package on our Website and completing the checkout process.
- Upon successful payment, you will receive a confirmation email.
- The contract is concluded once you receive a booking confirmation.
- All bookings are subject to availability.
5. Cancellation & Refund Policy
You have the right to cancel your booking under the following conditions:
- All bookings are final and non-refundable, except in cases where the service cannot be provided due to weather or safety conditions.
- In case of bad weather, your ticket remains valid for up to 10 days from the original purchase date. You may reschedule your visit during that period without any additional charge.
- While advance notice is not mandatory, we kindly ask that you notify us of your arrival in advance via WhatsApp at +385 91 784 9934.
- We reserve the right to cancel or delay activities in case of unsafe weather conditions or other circumstances beyond our control. In such cases, you will be offered the option to reschedule within the validity period.
- If you fail to show up without prior notice and without any attempt to reschedule within the validity window, the ticket will be considered used and no further claims will be accepted.
Please contact us at park.kringa@gmail.com to request a cancellation or modification.
In accordance with Article 86(1)(12) of the Croatian Consumer Protection Act, you do not have the right to unilaterally terminate the contract, as our services relate to leisure activities provided on a specific date or within a specified period.
6. Liability and Safety
- Participation in activities is at your own risk.
- All visitors must follow the instructions of our certified staff at all times.
- We are not liable for any injury or damage caused by disregard of safety instructions or inappropriate behavior.
- Personal belongings are your responsibility.
- We are insured in accordance with Croatian legal requirements for adventure parks.
7. Eligibility
- Children under 3 years old are not permitted to use our adventure equipment.
- Participants under 18 years must be accompanied by a parent or legal guardian or have signed consent.
- Certain activities may be restricted based on weight, height, or physical ability.
- You must not be under the influence of alcohol or drugs while participating.
8. User Conduct
You agree not to:
- Use the Website for unlawful purposes
- Attempt to hack, disrupt, or misuse the Website
- Misrepresent your identity when booking
We reserve the right to cancel bookings or block access to users who violate these Terms.
9. Personal Data and Privacy
We collect and process personal data (such as name, email, phone number, payment info) in accordance with our Privacy Policy.
- We use your data only for processing your booking, payment, customer support, and marketing (if you gave consent).
- We rely on GDPR legal bases such as consent, contract performance, and legal obligations.
- You have the right to access, rectify, delete, or restrict your personal data at any time.
To exercise your rights, contact us at park.kringa@gmail.com.
For more information, please review our full Privacy Policy and Cookie Policy.
10. Intellectual Property
All content on this Website (text, images, logo, etc.) is the property of BRATULIĆ obrt or licensed to us and may not be used without permission.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Croatia. Any dispute shall be subject to the exclusive jurisdiction of the competent court in Pazin, Croatia.
12. Final Provisions
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with the effective date. Continued use of the Website after changes constitutes your acceptance of the new Terms.